TERMS OF SERVICE FOR OUR ONLINE PROGRAMS

Hello and welcome to Transform To Lead! We're so happy to have you join us for our Program. These are our Terms of Service (“Terms”) which apply to all clients of Transform To Lead [ABN 31246419903] (“we, us, our”). By using our Website and Services, you're agreeing to these Terms together with any other terms and conditions and policies we publish or link to (together an “Agreement”). If you do not agree, unfortunately you cannot join our Program.

 

ONLINE COURSES WE WILL PROVIDE

Our Online Signature Program teaches you about personal branding and online digital marketing. We have various programs including 1. Personal Branding Starter Kit. 2. Social Media Strategy Blueprint. 3. Grow Your Email List Bundle and 4. Market Your Expertise. We may also offer introductory programs from time to time (together these are “Online Programs”). We provide various Materials to help you during the Online Program.

 

BEFORE PURCHASE

Things you need to know before purchasing Online Programs on our Website

Before you buy anything from our Website, there are a few things you should know:

  • you need to be over 18 years or have parental consent;
  • please give us complete and accurate information, and let us know if anything changes;
  • you need to use any special offers or gift codes or discounts at the time of purchase; they can't be applied after the fact; and
  • you need to have adequate technology set up and internet access to participate in the Online Program. We use Kajabi, Autopilot Clients and a website membership portal.

 

Things you should know about information in our Program

 

  • The Materials we provide are designed to be general in nature, to provide a strong foundation of personal branding and digital marketing for all. However, everybody's situation and goals are unique so we cannot guarantee that your desired outcome will be met;
  • The Materials we provide are for education purposes and information purposes only, and are not a substitute for independent professional business, financial or legal “advice”. Any reliance on this information is at your sole risk. You must consider whether or not the information is appropriate to your needs. We strongly recommend that you obtain independent professional advice before making any decisions or taking steps towards reliance on our information. 

 

Acknowledgements you make when purchasing our Program

Whilst we aim to do our best, please be aware that there could be:

  • occasional errors or omissions in Online Program descriptions, prices, availability, and promotions;
  • some Online Programs with limited places, and some that are limited to certain regions or groups of people; and
  • technical problems downloading Materials and using online software.

Except as required by law, we cannot guarantee the accuracy of the information, or the availability of the Online Programs. We also cannot guarantee the results of the Online Program as they are dependent on your learning, actions, and implementation.

 

During our Online Programs we may make recommendations of suppliers for various products or services. Whilst we aim to make good recommendations, if you purchase from the supplier that is a contract between you and the supplier, and we are not involved. Therefore, you must direct any product or service concerns, requests for refunds or other feedback to the supplier.

 

Payments

You must pay our fees via Stripe, PayPal, or other enabled secure online payment options. You make the deposit or full payment as required by us prior to commencement of the Online Program as your place cannot be reserved or confirmed until payment is received.

 

You also agree to pay any applicable currency conversion fees, or financial service provider fees where relevant. Where payments are made in instalments, you authorise us to deduct all accrued and outstanding fees from your credit card or debit card provided. You must ensure that sufficient funds are available in your nominated account to meet any withdrawals made by us on their scheduled due dates. Where payment is defaulted or not received, you authorise us to debit any outstanding funds from your nominated account, without the need for notifying you.

All invoices are due and payable within 7 days. Any late payments will incur interest at the rate of 10% per annum calculated monthly, and any debt recovery fees will be billed to you.

 

AFTER PURCHASE

Things you need to know after purchasing a Program

After purchasing on our Website, there are a few more things you should know:

  • please maintain the confidentiality of your login and password for your account;
  • please contact us by email at if you have any difficulty downloading any Materials, or if you have issues with the Online Program and want to request a refund;
  • please ask our prior written consent before any publication of information about us; and
  • if there is a dispute, please keep all communications confidential.

You also must not allow any other people to use the Materials or your account, or to copy, duplicate, sell, re-sell or exploit the Materials in any way.

 

 

Your commitment to the Online Program

To get the most benefit out of our Online Program, you should:

  • do the homework,
  • complete the program,
  • be open to learning and feedback, and
  • be respectful.

You acknowledge and agree that you are solely responsible for your own success and outcomes during the Online Program.

 

Things we’d love you to do after purchasing a Program

We love hearing from you after the Program to hear about your experience. If you have any photos, videos, testimonials, and/or case studies we'd be thrilled if you would share them with us! We may even use them for marketing and information purposes, publications, exhibitions, and professional awards across print or digital mediums, including our social media channels.

However, please note that by providing us with photos, videos, testimonials, and/or case studies you assign copyright ownership to us. This includes all copyright and any other rights under the Copyright Act 1968 and the right of reproduction either wholly or in part. If you provide content but subsequently want to revoke permission to use it, it is your responsibility to notify us immediately at [email protected].

 

OTHER MATTERS YOU SHOULD BE AWARE OF

We may change information on our Website

Except as required by law, we may change Program information, promotions, prices and availability and any other information on our Website


 We comply with the Australian Consumer Law
 Our Online Program comes with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled:

  • to cancel this Agreement with us; and
  • to a refund for the unused portion, or to compensation for its reduced value.

You are also entitled to be compensated for any other reasonably foreseeable loss or damage. If the failure does not amount to a major failure, you are entitled to have problems with the service rectified in a reasonable time and, if this is not done, to cancel your contract and obtain a refund for the unused portion of the contract.

 Except as required by law we do not warrant the quality of the Online Programs or warrant that it will meet your expectations or provide refunds. We do not provide refunds for changes of mind, where you fail to provide us with adequate information, where you can no longer partake in part or all of an Online Program, or where you fail to comply with our instructions.

 

If we need to cancel part of a Program, we will provide a refund

On occasion we may cancel an Online Program where we are no longer able to provide it. In these or similar circumstances where we have to cancel the whole Program, we will provide you with a full refund. On occasion we may also need to change times or dates of sessions at short notice or even cancel parts of an Online Program. We will notify you as soon as possible of any changes.

 

We can refuse your participation in our Online Programs at any time

We may change, or stop providing our Online Programs, Website and Services at any time. We may also stop you using our Website and Services and disable your ability to purchase of our Online Programs and any account and revoke your permission to use any Materials if you breach this Agreement. We are not responsible to you for any changes, or if we suspend or stop our Online Programs.

 

INTELLECTUAL PROPERTY

We own or have permission to use all the Intellectual Property Rights in our Materials. However, we're happy to give you permission to use our Materials for your personal use during the Program only. You can't use our Materials for any commercial purposes without our prior written consent. If you want to use our Materials for anything other than personal use, you'll need to get in touch with us at [email protected]. We may ask you to pay a fee for these, and we'll need you to acknowledge our moral rights under the Copyright Act 1968.

 

RELIANCE ON ADVICE DISCLAIMER

Sometimes the information in our Materials may not be 100% accurate. We always try to make sure that the information is correct, but sometimes there may be mistakes or differences of opinion. The advice may also be based on historical information or laws that have since changed. Because of this, we can't guarantee that the advice we give is completely accurate or up to date. However, we promise to exercise due care in giving you the most accurate and useful information we can.

 

LIABILITY AND INDEMNITY

To the maximum extent permitted by law, we are not liable for any Loss or Damage arising from your use of our Website and Services or any Online Programs purchased using the service, including, but not limited to, any errors or omissions, price changes or discontinued Online Programs, your reliance on any of our information, any links to third party websites, any interruptions, any changes, suspension or termination of our Website and Services, our recording of any events, and changes to dates and times of Online Programs.

 

To the extent which we are entitled to do so, our liability under the Australian Consumer Law will be limited, at our option to:

  • the replacement of the Online Program or the supply of equivalent services; or
  • the payment of acquiring an equivalent Online Program.

In any case, our liability to you will not exceed the amount actually paid by you to us for the most recent Online Program you have paid for.

 

You agree to indemnify us, and to keep us indemnified from any Claim arising out of or in connection with your breach of this Agreement, including, but not limited to where you provide incorrect information, and any breach of our Intellectual Property Rights.

 

FORCE MAJEURE

Where there is a Force Majeure Event, we will not be considered in breach of this Agreement, to the extent to which our obligations are unable to be performed by such an event. We will not incur any liability to you for any Loss or Damage of any nature incurred or suffered in connection with any Force Majeure Event.

 

IF THERE IS A DISPUTE

In the event of any dispute that cannot be resolved, both parties agree to obtain an independent professional arbitrator/dispute resolution specialist to make a determination on the dispute and each party agrees to pay their own costs.

 

OTHER

This Agreement is to be construed in accordance with the laws of WA, Australia, and you and we submit to the jurisdiction of the courts of WA, Australia. This is the entire agreement between you and us, and supersedes any prior agreements, proposals, and communications whether oral or written, between you and us. In the event of an inconsistency between the terms in this document, and other terms and conditions on our Website, these terms prevail. No other term is to be included in this Agreement except where it is required to be included by law. The failure by us to exercise any right or enforce any provision in this Agreement does not waive the future operation of that right or provision. In the event that a provision in this Agreement is not enforceable, such provision shall be severed from this Agreement to the extent permitted by law, and the remaining provisions will remain in full force and effect. All obligations and liabilities in these Agreement survive termination of this Agreement.

 

DEFINITIONS

Australian Consumer Law means Schedule 2 of the Competition and Consumer Act 2010.
Agreement means these terms, and the general website terms and conditions and all other terms and conditions and policies published or linked to on our website.
Claim means any claim, under statute, tort, contract or negligence, any demand, award, or costs.
Force Majeure Event means any event beyond our control which prevents us from complying with our obligations under this Agreement, including but not limited to, a pandemic, act of God, such as fires, earthquakes, floods, war or hostilities, riots, strikes, disorder or acts or threats of terrorism, or electrical failures, changes to regulations, weather events, travel limitations, venue closures.

Intellectual Property Rights means all copyright, trademarks, design rights, patents, trade secrets and confidential information whether registered or unregistered. 

Loss or Damage means any direct, indirect, incidental, punitive, special, or consequential loss or damages of any kind, including but not limited to, any loss of profits, revenue, savings, loss of data, loss of enjoyment, virus to systems, personal injury, death, property damage and legal costs.
Materials means any of our Materials and any and all online program and course materials, and anything provided to you during the course.
Moral Rights means any moral rights as defined under the Copyright Act 1968.
Online Program means our programs entitled 1. Personal Branding Starter Kit. 2. Social Media Strategy Blueprint. 3. Grow Your Email List Bundle 4. Market Your Expertise and any other programs we offer from time to time, and includes all Materials.
We, us, or our means Kristinawati Pim t/as Transform To Lead [ABN 31246419903] and includes any of our directors, officers, employees, agents, partners, contractors.
Website and Services means www.krispim.com, and everything available on this website including, but not limited to, all Online Programs.